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Home > Frequently Asked Questions - Help > Shipping and Delivery > About Shipping Insurance
About Shipping Insurance
Shipping Insurance is covered by our private company insurance and is calculated at 1.5% of the products value, the insurance will cover you against any goods that are damaged and / or lost in transit to you from our warehouse. To make a claim simply email sales@dwinternational.net your original order confirmation and provide as much detail about the situation eg. What damage has occurred, has the product been lost etc. and the sales team will email you back advising of any additional course of action that is required to get the item replaced or repaired.
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