Q: Which payment method do you accept?
A: We do accept Visa / Visa Debit Card, MasterCard / Debit MasterCard / PrePaid MasterCard, AMEX / American Express, e-cheque by PayPal and Worldpay (Coming Soon) as the payment gateway and Direct Deposit
(Only AUD Bank account in Australia, not available for New Zealand customers)
**Please note that it takes 1-2 working days for the funds to clear.**
For further information about the payment, please refer to our terms of payment options. Learn more
Q: What can I do if I fail to pay by PayPal/ Worldpay (Coming Soon) in my order?
A: If you fail in either one payment gateway, we advise you first to pay with another gateway.
Q: Do your prices include GST?
A: No. As we are an overseas business, we do not charge any GST on our purchase.
Q: Will there be any surcharge for my order?
A: Yes. Except for payments by Direct Deposit, a surcharge of 1.8-3.5% will be added to your order depending on the payment gateway and the value of the orders.
For further information about the rate of the surcharge, please visit the terms for payment options for details. Learn more
Q: How Do I pay in New Zealand dollars?
A: For customers in New Zealand, the amount in NZD will be based on the exchange rate at the time of ordering since all our transactions are done in AUD. For an approximate exchange rate for today, please refer to http://www.xe.com/ for reference only. For any other fees or international charges please refer to your bank or card issuer.