The following Terms and Conditions apply to sales made on the DWI Digital Cameras website only.
In these Terms and Conditions, the following words and phrases shall have the following meanings:
'Buyer' means the person, firm or company who purchase the goods from Digital World International.
'Company' means Digital World International
'Contract' means the contract between the Company and the Buyer which shall incorporate these Terms and Conditions
'Goods' means any goods agreed in the accepted order form to be supplied by the Company to the Buyer
'Place of Delivery' means the place to which the goods are to be delivered
The terms 'Company', 'Digital World International', 'DWI' and 'dwidigitalcameras.com.au' 'DWI Digital Cameras' may be interchangeable in this document. They all mean Digital World International.
In these Terms and Conditions, reference to any statute or statutory provision shall be construed as a reference to such statute or statutory provision as amended, modified, re-enacted or replaced from time-to-time.
B) Conditions Relating to Your Use of DWI:
1. Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur within your account or with your password. You should take all necessary steps to ensure that your password is kept confidential and secure and you should inform us immediately if you have any reasons to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.
Please ensure that the details you provide us with are correct and complete, and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provide us with in the 'My Account' area of the website or by emailing Customer Service department.
DWI reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our sole discretion. If we cancel an order, it will be without charge to you.
**In the case you are not very comfortable with providing the requested information, please feel free to cancel the latest order by calling our call center numbers or by emailing us and re-order your items using the Direct Deposit payment option on the website.
3. Licence for website access
This site and its web content, which includes but is not limited to, text, photographs, icons and all other images, are protected by copyright. Any copying, reproduction or adaptation of such copyright works for commercial purposes is strictly prohibited unless prior written authorization is obtained from Digital World International.
DWI grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with expressed written consent from the Company. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout or form) of DWI without expressed written consent. You may not use any meta-tags or any other "hidden text" using DWI or any form of DWI related names and trademarks without obtaining written authorization from Digital World International. Any unauthorized use terminates the permission or license granted by Digital World International.
4. Your conduct
You must not use the website in a way that causes, or is likely to cause, the website, or access to it, to be interrupted, damaged or impaired in any way. You understand that you, and not Digital World International, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:
- For fraudulent purposes, or in connection with a criminal offense or other unlawful activity.
- To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam".
- To cause annoyance, inconvenience or needless anxiety.
5. Comments, communications, and other content
If you do post content or submit material, and unless we indicate otherwise, you grant DWI a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant DWI the right to use the name that you submit in connection with such content if we choose. You exercise your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to waive any of the above rights, including the execution of deeds and documents, at the request of Digital World International.
You own or otherwise control all of the rights to the content that you post provided that, at the date the content or material is submitted to Digital World International: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable DWI policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Digital World International for all claims brought by a third party against DWI or its affiliates, arising out of, or in connection with, a breach of any of these Terms and Conditions.
6. Defamation claims
Since Digital World International lists thousands of products for sale on the website and hosts reviews submitted by customers, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Digital World International operates on a "notice and takedown" basis. If you believe that any content or advertised sale on the website contains a defamatory statement, please notify us immediately by following our Notice and Procedure for Notifying of Defamatory Content. Once this procedure has been followed, Digital World International will make all reasonable endeavors to remove the defamatory content within a reasonable time.
7. Copyright, Trademarks and database rights
All contents on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Digital World International or its content suppliers. The compilation of all content on this website is the exclusive property of Digital World International. All software used on this website is the property of Digital World International.
All trademarks not owned by Digital World International that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by DWI.
You may not systematically extract and/or re-utilise parts of the contents of the website without Digital World International's expressed written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Digital World International's expressed written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without Digital World International's expressed written consent.
C) Conditions Relating to the Sale of Products to You From DWI:
The contract shall be based on these Terms and Conditions to the exclusion of all other terms and conditions, including any such terms and conditions that are purported to be included or applied by the Buyer. No terms and conditions are contained in the confirmation of order, purchase order or any other documents of the buyer will form part of the contract. When you place an order to purchase a product from DWI, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents the purchase of a product which is accepted by us when we send e-mail confirmation of a dispatched product (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail do not form part of that contract.
Please review our Return Policy, which applies to products purchased from us. Details of this statutory right and an explanation of how to exercise it are provided in the Order Confirmation E-mail and in the Returns Policy.
3. Availability and Pricing
We list the availability and shipping estimates for all products sold on our website on each information page. Although we do try to keep as much stock as we can at our warehouse however due to unforeseen circumstances we sometimes do run out of stock. You may contact us and check the inventory level before placing an order. Please note that the dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such.
As we process your order, we will try our best and inform you by email if any product(s) on your order turns out to be unavailable or there is a delay in dispatching it. However, if you do not hear from us within the estimated dispatch time mentioned on the product page, we request that you chat with us online during business hours to check the status of your order. In such situation, you may choose to change the product of similar kind of your choice for the price on the website or cancel the order with us for a full refund (if payment has been cleared).
*** DWI will not be liable to compensate in any form for order delays in processing or delivery times as per individual's expectation or in rare situations where the products become unavailable or cannot be shipped within the estimated times.
The price of the goods shall, unless otherwise agreed, be the price set out in the dispatch confirmation. The price for the goods quoted on the website shall be exclusive of all costs of carriage and insurance and applicable import Tax/GST and duty which the buyer shall pay in addition (if the need be). For further information regarding this, please see the Australian Customs website. The relevant shipping and insurance costs will be calculated at checkout point. Despite our best efforts, a small number of the thousands of products in our catalogue may be mispriced. Rest assured however that we verify the prices as part of our dispatch procedure. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either give you the option of reconfirming your order at the correct price or cancel your order with full refund and notify you of such cancellation. In the event that you do not reconfirm the order at the correct price within a designated deadline, we will cancel your order and you will receive a full refund.
Any dates specified by DWI for delivery of the goods are intended to be an estimation only. If no date is specified for delivery of the goods, delivery shall be within a reasonable time.
While ordering customers are advised to take into account the Usual Dispatch times as per the individual product page and transit times based on the postcode for delivery when estimating the total delivery time for the order cycle.
DWI does not guarantee any delivery dates or times and the timeline are based on our historical delivery date estimates only. As such we will not be liable for any compensations or refunds occurring from delays in dispatch or delivery times.
Subject to the other provisions of our Terms and Conditions, DWI shall not be liable for any loss, whether direct or consequential, economic or loss of profits or otherwise, arising directly or indirectly out of any delay in the delivery of the goods. Nor will any delay entitle the Buyer to terminate or rescind the Contract unless the delay exceeds 60 calendar days.
For any transit losses or damages from the time the order leaves the warehouse to its delivery to you, customer will need to purchase the shipping insurance with the order in order to have recovery on losses. If no insurance is purchased, customers will not be entitled to a refund of the product value and will only have reimbursement approved by the courier for loss or damage repaid. Having insurance will cover you for a refund/replacement ONLY of the product value minus shipping handling and other charges on the order. If no insurance is purchased, customers will not be entitled to a refund of the product value and will only have reimbursement approved by the courier for loss or damage repaid.
5. Risk and ownership of the goods
The risk in the goods shall pass to the buyer upon delivery. Ownership of the goods shall not pass to the buyer until DWI has received full, cleared funds of the sum due to DWI for purchased goods, and all other sums which are or may become due to DWI from the Buyer on any account.
Until ownership of the goods has passed to the buyer, the buyer shall:
- hold the goods on a fiduciary basis as the Company's bailee;
- store the Goods separately from all other goods in such a way that they remain identifiable as the Company's property;
- not destroy or deface any identifying marks on the goods or packaging;
- keep the goods in satisfactory condition, as noted on the Company's policy, and hold any proceeds that may come from the Company's insurance in trust and not mix them with any other money
6. Payment and Refunds
DWI accepts payments with Paypal, AMEX via Paypal, Debit or Credit Cards via Worldpay and Direct Deposit to our NAB account for orders from customers. For the Direct Deposit option, payments shall not be deemed to have taken place until the receipt from the Company has been issued to confirm payment is received. Invoices with payment overdue by 7 days or longer may be cancelled by DWI without prior notice.
Due to security reasons, the refunds will be processed back to the same account where the order was paid from. In case of Direct Deposit refunds we will need the BSB, Account Number and Account name emailed to us.
When ordering goods from Digital World International, overseas deliveries may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you unless otherwise stated in the order confirmation.
Unless stated otherwise, all goods sold by Digital World International on the website carry a 12 Month In House Warranty by Digital World International Hong Kong.
If the buyer wishes to make a claim under this warranty, the buyer shall give written notice to DWI or its agents within 30 days of the discovery of the defect and give DWI or its agent's reasonable opportunity to inspect the goods in question. DWI shall not be liable for any damage if the Buyer makes any further use of the goods after giving notice, or if they alter or repair the goods without permission from DWI or its agents. DWI's liability under the warranty shall be limited to repairing or replacing the goods in question or refunding the price of such goods.
Please refer to DWI Term of Warranty for more details.
D) Conditions Relating to Both Your Use of DWI and Sales to You
Digital World International does not sell products to persons under the age of 18, although we do sell children's products for purchase by adults. If you are under 18, you may use DWI only with the involvement of a parent or guardian.
2. Electronic communications
When you visit DWI or send E-mails to us, you are communicating with us electronically. We communicate with you by E-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
3. Losses and Limitation of Liability
The Company's liability in contract, tort or otherwise arising out of the subject matter of the Contract shall not exceed the total value of the goods delivered under the terms and DWI shall, under no circumstances, be liable to the Buyer for any consequential, indirect or economic loss or damages.
Digital World International will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed.
4. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, prices, and these Conditions of Use & Sale at any time. You will be subject to the policies of Conditions of Use & Sale in force at the time that you use the website or when you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
5. Events beyond our reasonable control (Force Majeure)
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
If either party is subject to an event of Force Majeure, that is circumstances outside of reasonable control (including, but not limited to war, fire, industrial disputes or civil commotion) the other party must be notified and the first party's obligations under these Terms shall be suspended until the other party is notified that such an event has ended.
If you breach these conditions and we take no actions, we will still be entitled to use our rights in any other situation where you breach these conditions.
7. Governing law and jurisdiction
If any part of these Terms and Conditions is found to be void or unenforceable by any Court of competent jurisdiction, such part shall be severed from these Terms and Conditions. They will otherwise remain in full force and effect.
D). Our details
DWI and dwidigitalcameras.com.au are the trading names for Digital World International incorporated in Hong Kong. Registered Address: Room 1003, 10/F, Wu Sang House, 655 Nathan Road, Mongkok, Kowloon
* Please note that the above address does not accept any return of goods